That Media Group :: Think about the customer journey

This site uses cookies to improve your experience. They are safe and secure and never contain sensitive information. For more information click here.

Think about the customer journey

It’s probably longer than you think. You’ll want to consider the first point of awareness to the point they recommend you to others.

Understanding all the steps in a client journey, both pre and post sale, will help ensure you’ve considered all the stages and identified additional opportunities.

You may identify something as simple as not responding to an enquiry could be negatively impacting the sales process.

Click here to download your copy.